Learnfluence Education Private Limited (hereinafter called as "Lakshya") respects and protects the privacy of the individuals that access the information and use the services provided through them. Individually identifiable information about the User is not wilfully disclosed to any third party without first receiving the User’s permission, as covered in this Privacy Policy.

This Privacy Policy describes Lakshya’s treatment of personally identifiable information that Lakshya collects when the User is on Lakshya’s website. Lakshya does not collect any unique information about the User (such as User’s name, email address, age, gender, etc.) except when the User specifically and knowingly provides such information on the Website. Like any business interested in offering the highest quality of service to clients, Lakshya may, from time to time, send an email and other communication to the User to tell them about the various services, features, functionality, and content offered by Lakshya’s website or seek voluntary information from you.

Please be aware, however, that Lakshya will release specific personal information about the User if required to do so in the following circumstances:

• If required to comply with a valid legal process, such as a search warrant, statute, or court order.
• If your actions on the website violate the Terms of Service or any guidelines specific to Lakshya’s services.
• To protect or defend Lakshya’s legal rights, property, or users, including the website itself.
• To investigate or take action regarding illegal activities, suspected fraud, or situations that pose potential threats to the security and integrity of the website or its offerings.
• Lakshya may engage third-party vendors and service providers to facilitate certain services, such as hosting, payment processing, data analysis, email communication, or customer support. These third parties may have access to your Personal Information to perform specific functions on our behalf, but they are required not to use your information for any other purpose. Lakshya ensures that these third parties adhere to strict confidentiality and data protection standards.
• In some instances, we may request your explicit consent before collecting, using, or sharing your Personal Information for purposes not already described in this policy. If you provide your consent, you can withdraw it at any time by contacting us using the information provided in the "Contact Us" section of this policy.
• Lakshya may retain your Personal Information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. After this period, we will take reasonable steps to ensure that your information is securely deleted or anonymized.

Terms and Conditions For Online-Payments

Online Charges Payments

This online payment system is provided by Learnfluence Education Pvt Ltd. These terms and conditions ("Terms") govern the use of the online payment facility available on our website, www.lakshyacommerce.com ("Website"). By making a payment through this system, you ("Customer" or "you") agree to be bound by these Terms. Please read them carefully before proceeding with any online payments.

Lakshya reserves the right to update, modify, or change these Terms at any time. Any such changes will be effective immediately upon being posted on this portal. We encourage you to review these Terms periodically to ensure you are aware of the latest version. The country of domicile of Learnfluence Education Pvt Ltd is India, and legal jurisdiction lies in Ernakulam, India.

All payments are subject to the following conditions:

• The description of items are specific to you when you log in with your user id and unique password.
• All Charges quoted are in Indian Rupees.
• Lakshya reserves the right to change the charges at any time.
• Payments made through this system will typically be credited to Lakshya’s account within two working days.
• Lakshya is not responsible for any failure of payment to reach the correct account due to the provision of incorrect details (e.g., account number or payment information) by you. We also cannot be held liable if the payment is refused or declined by your bank, card supplier, or payment provider
• It is the responsibility of the Customer to confirm with their bank or card supplier that the payment has been successfully processed and deducted from their account.
• Lakshya will not be held liable for any issues arising from the use of this online payment system, including computer viruses, malware, or other harmful software that may affect your computer or device, inability to access or use the Website or the payment system and indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or any linked websites, or any materials or information contained on these websites. This includes any damages, whether based on warranty, contract, tort, or any other legal theory, even if Lakshya was advised of the possibility of such damages.

Security

Lakshya uses reasonable and appropriate security measures to protect the integrity and confidentiality of your payment information. However, due to the nature of online transactions, we cannot guarantee the complete security of any information transmitted over the internet. By using this payment system, you acknowledge and accept the risks involved.

Refund Policy

Refunds, if applicable, will be processed according to Lakshya’s refund policy. In the event of any dispute regarding payments, charges, or refunds, you agree to contact Lakshya directly to resolve the issue.

For any inquiries related to payments, refunds, or disputes, please contact us at:

Learnfluence Education Pvt Ltd

D,D1,C & C1,49/137, Ponnurunni, Vyttila, Ernakulam, Kerala 682019

Email: info@iiclakshya.com

Phone: +91 9061277777 +971 568631499

Refund Processing & Cancellation Duration

There is no Refund Processing & Cancellation duration for Learnfluence Education Pvt Ltd. Refunds, if applicable upon emergency situations as per the request of the end-user, at the discretion of the management, will only be made as per the sources of Net Banking/debit/credit card used for the original transaction. In such a case, Refund processing will be done within 7-12 days from the date of approval. In case of emergency situations or exceptional cases where a refund is deemed appropriate, will be taken into consideration.

Once approved, the refund will be processed within 7-12 business days. Please note that the refund timeline may vary depending on the payment provider’s processing times.

At this time, there is no formal cancellation period specified for Lakshya services. Any cancellation request will be evaluated on a case-by-case basis by the management.

The refunds that are subject to the policies of third-party service providers (such as payment gateways), which may affect processing times.

Privacy Policy

This Privacy Policy applies to all fees, payments, dues, charges, and related transactions made to Lakshya through online platforms. From time to time, we may post additional or more detailed privacy notices to provide further clarification regarding specific services or transactions.

We are committed to safeguarding your personal information and ensuring that your privacy is respected. If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please do not hesitate to contact us at info@iiclakshya.com.

Changes to our Privacy Policy

Lakshya reserves the right to modify / amend / remove this Privacy Policy at any time, without prior notice or obligation, and for any reason. Any updates or changes will be effective immediately upon posting on our website

This Privacy Policy is intended to create, nor does it create, any contractual or legal agreement between Lakshya and any user visiting the website or providing personal information

Do Not Disturb (DND) Policy

If you wish to stop receiving further SMS, email alerts, or phone calls from us, you can easily opt out by sending an email to info@iiclakshya.com. Please include your registered mobile number in the email, and we will promptly remove you from our alert list.

For any assistance or queries related to this process, feel free to contact us at info@iiclakshya.com.

Terms of Payment

Charges, Taxes applicable for online payment through Payment Gateway will be borne by the customer

In respect of any failed transactions of any of the Customers, processed through this service, the amount will be refunded after deducting the transaction charges.

Limitation of Liability

• Lakshya has made this Service available to the User as a matter of convenience. Lakshya expressly disclaims any claim or liability arising out of the provision of this Service. The User agrees and acknowledges that he/ she shall be solely responsible for his/ her conduct and that Lakshya reserves the right to terminate the rights to use of the Service immediately without giving any prior notice thereof.
• Lakshya and/or the Payment Service Providers shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall the Lakshya and/or the Payment Service Providers, its employees, directors, and its third-party agents involved in processing, delivering or managing the Services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the Services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the Services

• Lakshya and the Payment Service Provider(s) assume no liability whatsoever for any monetary or other damage suffered by the User on account of:

  • the delay, failure, interruption, or corruption of any data or other information transmitted in connection with the use of the Payment Gateway or Services in connection thereto; and/or
  • any interruption or errors in the operation of the Payment Gateway.

Indemnity

The User agrees to indemnify and hold harmless Lakshya, the Payment Service Provider(s) and their respective officers, directors, agents, and employees, from any claim, demand, or actions arising out of or in connection with the User's use of the Services.

The User acknowledges that Lakshya, its employees, or agents will not be liable for any loss or damage arising from the User’s use of or reliance upon the information contained on the website, or any failure to comply with these Terms and Conditions, where such failure is due to circumstances beyond Lakshya’s reasonable control.

Miscellaneous Conditions

Any waiver of any rights available to Lakshya under these Terms and Conditions shall not mean that those rights are automatically waived.

The User agrees, understands and confirms that his/ her personal data including without limitation details relating to debit card/ credit card transmitted over the Internet may be susceptible to misuse, hacking, theft and/ or fraud and that Lakshya or the Payment Service Provider(s) have no control over such matters

Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by the User, Lakshya does not represent or guarantee that the use of the Services provided by/ through it will not result in theft and/or unauthorized use of data over the Internet.

Lakshya, the Payment Service Provider(s) and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of the information contained on the Website.

The User may be required to create his/ her own User ID and Password in order to register and/ or use the Services provided by Lakshya on the Website. By accepting these Terms and Conditions the User aggress that his/ her User ID and Password are very important pieces of information and it shall be the User’s own responsibility to keep them secure and confidential. In furtherance hereof, the User agrees to;

• Choose a new password, whenever required for security reasons.
• Keep his/ her User ID & Password strictly confidential.
• Be responsible for any transactions made by the User under such User ID and Password.

The User is hereby informed that Lakshya will never ask the User for the User’s password in an unsolicited phone call or in an unsolicited email. The User is hereby required to sign out of his/ her Lakshya account on the Website and close the web browser window when the transaction(s) have been completed. This is to ensure that others cannot access the User’s personal information and correspondence when the User happens to share a computer with someone else or is using a computer in a public place like a library or Internet café.

Debit/Credit Card, Bank Account Details

The User agrees that the debit/credit card details provided by him/ her for use of the aforesaid Service(s) must be correct and accurate and that the User shall not use a debit/ credit card, that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide a correct and valid debit/credit card details

The User may pay his/ her fees to Lakshya by using a debit/credit card or through an online banking account. The User warrants agree and confirm that when he/ she initiates a payment transaction and/or issues an online payment instruction and provides his/ her card/bank details:

The User is fully and lawfully entitled to use such credit/debit card, bank account for such transactions;

The User is responsible to ensure that the card/ bank account details provided by him/ her are accurate;

The User is authorizing debit of the nominated card/ bank account for the payment of fees selected by such User along with the applicable Fees.

The User is responsible to ensure sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the payment of the dues payable or the bill(s) selected by the User inclusive of the applicable Fee.

The User is responsible for updating their debit/credit card or bank account details whenever changes occur, such as expiration, cancellation, or closure. Failure to provide updated payment information may result in the failure of payment processing, and Lakshya may suspend or terminate access to services until updated information is provided.

Currency Conversion

If the User is making a payment from outside India, the User acknowledges that the payment may be subject to currency conversion by the payment processor or their bank.

The User agrees to bear any associated fees, including exchange rate differences or additional international payment charges.

Recurring Payments

If the User has opted for a subscription-based service or recurring payment, they authorize Lakshya to automatically debit the nominated card or bank account at regular intervals for the payment of fees. The User may cancel the recurring payment option at any time by contacting Lakshya, but acknowledges that cancellation may take effect at the end of the current billing cycle.

Personal Information

• The User agrees that, to the extent required or permitted by law, Lakshya and/ or the Payment Service Provider(s) may also collect, use and disclose personal information in connection with security-related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.
• The User agrees that any communication sent by the User via e-mail and/or call shall imply release of information therein/ therewith to Lakshya. The User agrees to be contacted via e-mail and/or call on such contact initiated by him/ her.
• In addition to the information already in the possession of Lakshya and/ or the Payment Service Provider(s), Lakshya may have collected similar information from the User in the past. By entering the Website the User consents to the terms of Lakshya information privacy policy and to Lakshya continued use of previously collected information. By submitting the User’s personal information to Lakshya, the User will be treated as having given his/her permission for the processing of the User’s personal data, and to be communicated via SMS/email alerts/contacts/calls as set out herein.
• The User acknowledges and agrees that their personal information will be managed in accordance with the applicable laws in force, including compliance with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("Data Protection Rules") under the Information Technology Act, 2000 ("IT Act").
• Lakshya takes reasonable measures to safeguard the security of User data, including encryption and other technical safeguards.